Training Syllabus
NCITMG002 - IT Asset Management

Durasi : 3 hari

  • Introduction
    • Terminology
    • IT asset management programmes
    • IT asset management and traditional asset management
  • Management context
    • The need for IT asset management
    • Supply chain management
    • IT asset life cycle
    • Service and support strategy
    • IT strategy
    • IT asset strategy
  • IT asset management services
    • IT asset management services model
    • Inventory management
    • Configuration management
    • Change management
    • Order processing
    • Contract management
  • Financial aspects
    • Property accounting
    • Budget and cost control
    • Potential cost savings
  • Reporting
    • Definition and outline
    • Data sources
    • Data analysis
    • Report production
    • Sample report
  • Organizational structure
    • Impact of ITAM
    • Roles and responsibilities
  • Technology
    • Management approaches
    • Layers of information
    • Asset tags
    • Tool requirements
    • Solutions
  • Implementation plan
    • Due diligence
    • Implementation plan